FAQs
If not just get in touch!
1. What time are you open?
We are open from 7.30am to 5pm but out of hours transport is fine – please just let us know an ETA and we can liaise with the transport agent on the day. We are well versed in accepting 24hr arrivals from overseas flights and sales meetings.
2. Do I need to bring feed or haylage?
No, all prices include hard feed and haylage –we feed nuts, race mix, cool mix & Alfa. If your horse is running imminently or you prefer to keep to a specific feed we would ask you to bring it and any supplements you include in the diet.
Haylage is included but if you prefer to use your own, we would ask you to supply enough for the duration. Any specific dietary or medical requirements will be noted on your horse’s stud card after check in.
3. Do I need to bring tack, boots or rugs?
We only ask for stable rugs or fly sheets dependent upon the season.
4. Do I need to bring the horse's passport? Yes please and this is vital for any stalls test bookings or practices at racecourses. We also require a signed Trainer Contract for our insurance and to comply with the BHA anti-doping regulations. This can be downloaded here
5. When will my horse be worked?
All horses are worked in the morning and we will update with you as planned on a daily / regular basis. If you and/or your owners wish to be present whilst the horse is being worked we will book a time with you.
6. What arrangements are needed for the farrier, vet, osteopath or any other medical intervention?
We have excellent practitioners for all these requirements and we will notify you of any extraordinary treatments required.
7. How long will my horse be with you?
We cannot determine this until we have carried out an initial assessment. We will endeavour to keep each stay here as short as possible but you will be updated and consulted with daily after each session. Any racing commitments will be borne in mind and we do our utmost to work towards any deadline advised to us.
8. My horse is race fit – will your work affect the level of fitness?
No but please advise us if you would like us to schedule in any particular work other than the remedial work undertaken by us and we will carry this out as instructed so as not to interfere with your fitness schedule.
9. Do I need to do any specific work or training before coming to you?
No, let us see the horse as he / she really is.
10. Can I bring my owners, staff or dogs.....?
We welcome visits from you and owners or yard staff that are involved with the horse and who you feel would benefit from being involved with the remedial work. Please contact us to arrange a time so that we schedule your horse to be worked at the appropriate time.
With regards dogs, we politely ask that you do not bring dogs to the yard as we have our own yard dogs and this can cause some difficulty (and noise).....
11. How do I pay the bill?
If you do not have an account with us we ask that you settle your account on departure as per our Terms & Conditions. We can offer account facilities with invoices issued at month end and we ask for payment strictly within 30 days. We reserve the right to charge account surcharges for late payments and this is all outlined in our Terms and Conditions. We can invoice your owners direct if required but if payment is not forthcoming we will look to recover settlement in full from you.
12. What if the horse goes lame or is ill before my date of arrival?
Just keep us informed and we will re-schedule as soon as possible.
Any other questions?
Please contact us by phone or e-mail and we will do our best to help!
What do I need to do in advance of your arrival?
The main thing is to have the horse ready and not turned out in a paddock miles away!
We also need a good surface such as a small, level paddock or yard area, school or indoor barn.
If we are loading onto your lorry or trailer, please ensure it is in good working order, all partitions are moveable and it can be moved if needed.
If you have booked our transport, access should be for a 3 ½ tonne two horse lorry. Please advise of any access restrictions.
My horse is due to come to your yard following the call out, what do I need to know / bring?
Please refer to the FAQs above (I am bringing a private remedial horse to you - what do I need to know?)
We do ask that you sign a copy of our Call out Agreement which can be downloaded here
1. Are all racehorses are eligible for these trials?
Yes, all racehorses are eligible whether they have previously run or are un-raced or awaiting a stalls test
2. How long is each slot and how many horses in each slot?
The slots run from from 08.00 to 11.00 at 25 minute intervals. Horses are grouped according to experience and any horses with stalls issues are booked into separate groups. Each slot has up to 8 horses.
3. Will you be on hand?
Yes, Witheford Equine will be in attendance along with the stalls handlers, veterinary surgeon and paramedic cover.
4. How much is it per horse?
The cost will be £105/horse + VAT based on 20 or more horses and this includes :
Use of stalls (at 6f furlong start)
Gallop afterwards (6f start to winning line)
Stabling in the yard
Provision of Paramedics & Vet
The team from Witheford Equine and Stalls Handlers
Due to the complex planning required for each trials, all bookings are payable by BACS 48hrs prior to each trials. This is non-refundable due to the third party commitment required for each session
If fewer horses attend the charge will be £115.00 + VAT per horse.
5. Is there any paperwork?
Yes, all trainers will need to sign the gallopers indemnity form at Lingfield
6. Do you provide jockeys?
No, all trainers will need to provide their own groom(s) and jockey(s) although jockey shares may be possible, please let us know if you need help with this.
7. What do we do when we get to Lingfield?
Horses & jockeys to be ready in the parade ring 10 mins before allotted start time.
8. How do I book?
It’s really helpful if all bookings are made online here. Please be sure to advise us of the number of horses and your preference for date as indicated. It’s also useful to know details about the horse(s) such as age and whether all your horses can go in the same slots so that we can plan accordingly.
Transport and/or jockey share may be possible, please contact Suze on 01672 811423 to arrange and discuss any queries.
Employer Liability Insurance
Public Liability Insurance
Terms & Conditions
Please ask if you require further documentation
